Except for rare exceptions outside BEATABAG, all orders completed and paid for by Credit Card, MB Way or Multibanco (Portugal only), will be dispatched on the same day, provided that the payment has been made by 15.00 p.m one business day. Orders paid after that time will be dispatched the next business day.
All our shipments are made by Correio Verde through CTT, the national postal company. If at the time of delivery, you are not at the address indicated, the order will be deposited in your mailbox. If it doesn't fit, a notification will be left to pick up the order at the post office in your area of residence.The deadline for collecting the order is 5 working days from the date of the attempted delivery. In order to collect it, the recipient must present the notification left by the courier, as well as his identity card or citizen card. If the recipient is unable to collect the order personally, it may be collected by a third party, provided that the notification is signed according to your identity card or citizen card and a copy of this identification document is attached. If the order is not collected within 5 working days, it will be returned to us. For a reshipment to be made, a new payment of shipping costs must be made.
If the delivery address indicated by the customer is incorrect or incomplete, the courier of CTT will have no way of leaving you a notification, so the order will immediately be returned to BEATABAG.
COSTS AND DELIVERY TIMES
- National (Mainland): 1 - 2 working days - 2€
- Portugal (Islands): 2 - 3 working days - €2
- Europe: 3 - 5,50 working days - € XNUMX
- Rest of the World: 5 - 6,30 working days - XNUMX €
WARNING: Delivery times are indicative and, therefore, are only considered valid when there are no physical or structural impediments (example: incorrect addresses or force majeure setbacks, such as strikes, connection losses, bad weather, etc.)